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Please fill out our contact form and we will be in touch with you as soon as possible.

For our return policies please see our FAQ page.

Frequently Asked Questions

At this time we do not offer refund.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. There are certain situations in which we cannot offer an exchange - Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

We cannot offer exchanges after 30 days of purchase.

If you need to exchange for the same item, send us an email at info@vinstlagom.com.

To exchange for store credit, please email info@vinstlagom.com

We are currently shipping within the Unite States only.

Processing Time

Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.

Possible Delays

We do our best to ensure the timely delivery of all orders. When selecting our free shipping, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.